Frequently Asked Questions

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How long does it take to animate my promo or safety video?

We animate as fast as we can but sometimes we get very busy, we aim to get your customised animated advert out to you within 2 working days.

Can my products be featured in the final advert?

Yes. On the majority of adverts, we can switch the inflatables/products to the ones off your website/facebook business page. The videos on are site are just intended as demos.

How is the animated advert sent?

Your animated advert will be digital so it will be emailed to you when it’s complete, ready to be published on Facebook, YouTube or whatever you decide to do with it.

Can I do whatever I want with my animated video?

Yes, absolutely, unlike some video companies we put no restrictions on your video, it’s yours to do whatever you want with.

Do you sell the adverts worldwide?

Yes! In our site’s demos we use American terminology, but we can easily change the terminology (bounce houses (USA) to bouncy castles (UK) or Jumping Castle (AUS). We can also change the accent of the narrator, depending on where you’re from.

I have a bespoke animation I need doing. How do I discuss this with you?

No problem! We’d love to discuss your animation project with you. just drop us an email at info@urbanhippo.co.uk and we can discuss large jobs.